Professional Front of House and Concierge Support Services in Merton
At Bravo Security (UK) we understand that our guards are a first point of contact at your company and as such, contribute to the image and first impression of your business. Bravo Security seeks to provide a professional, low-profile alternative to the traditional security guards that combine the proven benefits of manned security with the professionalism of well cultured customer service skills.
Our Front of House staff provide a wide array of security services to your business in Merton and around Greater London including but not limited to:
- CCTV monitoring
- Internal and external Patrolling
- Light/heavy body & bag searching
- Full/partial gate & entrance control
- CCTV Remote Surveillance
- Emergency first aid
- Visitor screening
- Meet and greet customers
- Mail screening
- Answering phone calls
- Tailored and flexible Concierge
- Counter terrorism and evacuation
- 24/7 Night security guarding
Why Hire our Front of House Personnel for your Merton based business
We provide SIA licenced receptionists and front of house staff that seek to act as an exemplary first / last point of contact for your business and office spaces in and around Merton. All front of house personnel holds a valid UK’s Security Industry Authority (SIA) licence and have undergone the extensive security training. Our security guarding personnel are trained in conflict management, CCTV operation, Emergency first aid, counter terrorism and more to provide a discreet yet expert security presence.
Dressed in smart yet discreet uniform, our flexible front of house team will not only act as a strong deterrent and a security presence, but they will also integrate with your existing team as our personnel is highly trained in customer service and cultural awareness. Our reception staff will provide a reassuring experience with your staff and visitors and ensure your brand integrity is being maintained. From Reception meets and sign-ins to CCTV operation and bag searches, Bravo security’s team of Concierge and Front of House Personnel will provide a quality, professional experience tailored to your specific needs and requirements.
Why contract our Front of House Personnel
- Tailored concierge services to suit your specific requirements
- Disability awareness trained
- Cultural awareness trained
- Excellent customer service and conflict management
- Proven public relation skills
- Discretion and confidentiality guaranteed
- Professional telephone etiquette
- Brand awareness and first impressions prioritised
- Complimentary services available including keyholding, mobile patrols, remote CCTV monitoring & Alarm response, lock & unlock and more
We offer professional security services to businesses and offices in and around Merton including the following postal codes: SW19, SW20, CR4, SM4.
To discuss your corporate security requirements, contact our office today on +44 0800 689 3831 or sales [@] bravosecurity.co.uk
- Press release: West Bromwich man prosecuted for working illegally at a Birmingham bar November 9, 2023 HM Government
- Corporate report: SIA Board meeting, 25 July 2023 November 8, 2023 HM Government
- Corporate report: SIA prosecutions November 8, 2023 HM Government
Frequently Asked Questions about Front of House services – FAQ
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IS YOUR FRONT OF HOUSE AND CONCIERGE STAFF LICENSED AND INSURED? WHAT TRAINING HAVE THE FRONT OF HOUSE STAFF UNDERGONE?
All our Front Of House And Concierge Staff are fully SIA licensed and vetted to BS7858 standard for screening of security personnel. In addition, depending on the client requirements, our security staff have also receive specific training in First Aid, CSCS, customer services, Diversity in the Workplace, Terrorist threat etc.
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HOW MUCH EXPERIENCE DO YOUR FRONT OF HOUSE AND CONCIERGE STAFF HAVE?
Our Front Of House And Concierge Staff are highly experienced security guards with extensive customer service backgrounds specialised in providing a world class customer experience service. In addition, they have invaluable security front-line experience which can really make a difference when working with members of the public.
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DO YOU DO A BACKGROUND CHECK ON ALL OF YOUR FRONT OF HOUSE AND CONCIERGE STAFF?
Yes. Our security guards are security screened to BS7858 which checks 5 years of employment history, references, SIA license, criminal record, and financial situation.
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IS YOU COMPANY LICENSED AND INSURED?
Yes, our directors are holders of a valid front-line SIA licence. Our company holds comprehensive insurance which covers £10,000,000 Employers Liability, £5,000,000 Public Liability and £250,000 Professional Indemnity insurance certificate. Contact our office for a copy of the insurance certificates.
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IS YOU COMPANY HEALTH & SAFETY APPROVED?
Yes, our company is Health & Safety approved for the provision of security guards and private investigations.
- Press release: West Bromwich man prosecuted for working illegally at a Birmingham bar November 9, 2023 HM Government
- Corporate report: SIA Board meeting, 25 July 2023 November 8, 2023 HM Government
- Corporate report: SIA prosecutions November 8, 2023 HM Government